Frequently Asked Questions

Welcome to Guarda-wl's FAQ Page

We're here to help! Below you'll find answers to some of the most commonly asked questions about our products, ordering process, and more. If you don't see your question listed, please feel free to reach out to our customer service team for assistance.

How can I contact customer service?

Our customer service team is available to assist you with any questions or concerns you may have. You can contact us through our website's live chat feature or by filling out the contact form on our website.

Do your products come with a warranty?

Yes, all Guarda-wl products come with a one-year warranty covering manufacturing defects. If you encounter any issues with your product within this period, please contact our customer service team for assistance.

Can I customize my leather wallet or purse?

Yes, we offer customization options for many of our products. You can add personalized details such as engraved initials to make your leather wallet or purse truly unique. Please refer to the product page for specific customization options.

What materials are used in your leather wallets and purses?

Our products are crafted from premium, full-grain leather sourced from around the world. We select our materials for their durability, texture, and luxurious feel, ensuring that each piece is of the highest quality.

How do I care for my leather wallet or purse?

To maintain the beauty and longevity of your leather wallet or purse, we recommend avoiding exposure to direct sunlight, heat, and moisture. Regularly conditioning the leather with a high-quality leather conditioner can also help preserve its appearance and extend its lifespan.